Privacy Policy

1. Introduction

A22 Transfers ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services. By using our website or booking our services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Name and contact details (email address, phone number)
• Travel details (pick-up/drop-off locations, flight numbers, dates)
• Number of passengers and special requirements
• Payment information (processed securely via Stripe — we do not store card details)
• Communication records (emails, messages, booking notes)
• Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

We use your personal information to:

• Process and manage your bookings
• Confirm pricing and send booking confirmations
• Communicate with you about your service (including price adjustments)
• Process payments securely
• Improve our website and services
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information to third parties. We may share your information with: our drivers and service partners (only the details necessary to provide your booked service), payment processors (Stripe) for secure transaction handling, and legal authorities when required by law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our website is encrypted using SSL/TLS technology.

6. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can control cookie settings through your browser. Essential cookies required for the website to function cannot be disabled.

7. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Booking records are typically retained for a period of 3 years after the service date.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: